Terms of Service

These terms cover your use of servicekiln.com. ServiceKiln is a service run by Josh Lamb Systems ("we", "us", "our"). By using this site, you agree to them.

The ServiceKiln service

This site describes ServiceKiln. It isn't an offer, and you can't sign up here. Businesses that use ServiceKiln do so under a separate agreement with us, which sets out the services, price and how to end it. If that agreement and these terms disagree, the agreement wins.

We describe the service as it works today, and it may change. Carrier registration for business texting is approved by the carriers, not by us, so we can't promise when or whether it will be approved.

Our lead form and texts

When you send our lead form or "Text us" form, the details must be yours and accurate. Don't send anyone else's details, and don't use the forms to send spam or automated submissions. If you agree to texts, our texts follow our SMS Terms and Conditions. Reply STOP to opt out at any time.

AI assistants

ServiceKiln's phone assistant and, where a business has them, AI text replies and AI booking are automated and can make mistakes. They never claim to be a person. A business using ServiceKiln remains responsible for its own dealings with its customers, including confirming details before acting on them.

Google Calendar

Connecting Google Calendar is optional and is done by a business owner from their private ServiceKiln link. Your use of Google Calendar is also subject to Google's terms. Our Privacy Policyexplains what ServiceKiln accesses, stores and deletes.

Using this site

Don't try to break or get around the site's security, overload it, or use it for anything unlawful. The site's content, the ServiceKiln name and logo belong to us. Links to other sites are for convenience; we aren't responsible for them.

Disclaimer and liability

This site is provided "as is", without warranties of any kind, to the extent the law allows. To the extent the law allows, we aren't liable for indirect or consequential losses arising from your use of this site.

Changes

If we change these terms, we'll update them here and change the effective date at the top.

Contact

Questions about these terms: hello@servicekiln.com.